Shipping Policy
Learn about our shipping policy to ensure a reliable and timely delivery experience for all customers.
At Keep It Tidy, we strive to ensure prompt delivery of your orders. Please review the details of our shipping process below.
1. Processing Time
Orders are processed and shipped within 2 days of order confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates
Shipping costs are calculated at checkout based on your delivery location.
Free shipping may be available for orders over a certain amount, depending on current promotions.
3. Delivery Times
Delivery times vary depending on your location and will be estimated during checkout.
Keep It Tidy is not responsible for shipping delays caused by external factors such as customs, weather, or unforeseen circumstances.
4. Shipping Confirmation and Tracking
You will receive a confirmation email with tracking details once your order has been shipped.
5. International Shipping
We ship to selected countries. Additional shipping fees and customs duties may apply for international orders. These fees are the responsibility of the customer.
6. Lost or Damaged Items
If your order arrives damaged or is lost, please contact us at info@keep-it-tidy.co.uk within 7 days of receiving your order. We will assist in resolving the issue.
7. Address Changes
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses.
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The Boring Stuff
We've kept our policies concise so they're easy to interpret and understand.
"Thank you for supporting a UK small business".